Windows Vista & 7

 

Just purchased a brand new computer and decided to make a run of Knights and Merchants to test it's capabilities? It is more than likely that you encountered some problem whilst running the game. This section is here to help you out and remember that the forum over here has a bunch of nice people that are more than willing to help you out in your struggle against the computer!

 

The first thing you should try if you are having problems with Knights and Merchants on Windows Vista/Windows 7 is installing the Windows Vista/Windows 7 fix from the Downloads section. This fixes the sluggish gameplay and color palette corruption.

 

 

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E: When I try to install the game I get the following error message:
Unsupported 16-Bit Application
The program or feature "E:\KM\setup.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.


S: There's no direct solution for this problem. Your best bet would be to install Knights and Merchants on an older computer and then copy over the installed files to your new one. The setup doesn't write any important registry entries or install any system files, so it works.

 

 

E: When I start the game it instantly crashes (or causes illegal operation)!


S: This is a really common problem and there's no 100% surely working fix, but you could try patching the game to either 1.30 or 1.32, and if that doesn't help check your CD wether you would happen to find KaM_800.exe and KaM_1024.exe and copy them to your Knights and Merchants folder. You can also try checking whether you have set the compability mode on as KAM does NOT like the compability mode (although it seems to run under windows 2000 and XP mode) and therefore crashes. If noone of these work you could try getting additional help at the forums.

 

 

E: The music doesn't play!


S: This could be caused by different things, and most likely is not related to Windows Vista. There's the chance that your CD is scratched and there's nothing you can do, except for trying to clean your CD. Another reason can be that your CD-Drive can't read RedBook audio data which is how the audio was recorded into the CD. In order to allow your CD-drive to read RedBook audio, you might need to check if the audio cable is attached to your CD-drive. For more information about doing this, please read this.

 

 

E: The movies get skipped!


S: This seems to occur on all Windows Vista machines, and it can be fixed in a really complicated way which is illegal as well so I can't help you, sorry!

 

 

E: The game plays slow as hell, it's like half of the normal speed? What in the world is going on?!


S: Install the Windows Vista/Windows 7 fix from the Downloads section to fix these problems.

 

 

 


 

 

 

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E: My game crashes only after some minutes of playing! It's very annoying...


S: Installing the latest patch should solve these annoying problems.

 

 

E: The game plays slow as hell, it's like half of the normal speed? What in the world is going on?!


S: Install the Windows Vista/Windows 7 fix from the Downloads section to fix these problems.